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All shipping transit times are estimates and refer to business days.

We only ship to mainland Europe, excluding the UK.
If you need other answers, consult our FAQs or contact us by email and we will be happy to assist you.

SHIPPING - PRINT ON DEMAND

Items in this store are produced on order.
Estimated delivery times: 5–6 business days (Monday to Friday). Orders placed on Saturday or Sunday are processed within the next 3 business days.
Couriers do not deliver on holidays, pre-holidays, and national holidays.
As soon as the package is shipped, you will automatically receive an email with the tracking code to follow your delivery.



AREA RATES DELIVERY TIMES
Italy  € 8,90 1-2 days
Europe Zone 1 € 15,70 2-4 days
Europe Zone 2  € 24,95 2-4 days


Europe Zone 1:
France, Spain, Portugal

Europe Zone 2:
Belgium, Bulgaria, Czech Republic, Denmark, Germany, Estonia, Ireland, Greece, Croatia, Cyprus, Latvia, Lithuania, Luxembourg, Hungary, Malta, Netherlands, Austria, Poland, Romania, Slovenia, Slovakia, Finland, and Sweden

 


PAYMENT METHODS

Sea Shepherd Store Italia accepts the following payment methods:

  • Credit Card: Visa, Maestro, MasterCard, American Express, Visa Electron.
  • Fast Checkouts: Shop Pay, Google Pay, Apple Pay. These allow you to securely save your card details so you don't have to re-enter them for future purchases.
  • PayPal: easily shop online without having to enter your credit card details on the website. To open a PayPal account, visit the website paypal.com.
  • iDeal and Bancontact: secure payment methods via direct bank transfer.

 


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Size Exchange:

You can request a size exchange only for the exact same product purchased. Before requesting a size exchange, ensure that the size you are requesting in exchange is available in our store.

To make a size exchange, you must fill out the form here.

The return shipping of the product is at the customer's expense, while the subsequent shipping of the size exchange product is at the store's expense. Once the item is received, we will proceed with the exchange if and only if it is not damaged.

 

Returns:

We accept returns only if the merchandise is deemed defective.

In such cases, you can return the item, which, after verification and approval, will result in the issuance of a voucher of equal value to the returned product, usable within one year.

Items must be returned with all "tags" and "labels," in the same condition as they were sent. Furthermore, returned products must not be damaged, stained, washed, altered, worn, or used. If these conditions are not met, the return cannot be accepted.

Thanks for contacting us. We'll get back to you as soon as possible.

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